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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


February 2, 2023

5  out of  5 rating by Kevin
"Love my agent. Always willing to take time and listen and take care of our family's needs."

Shelia Isaac

December 30, 2022

5  out of  5 rating by Shelia Isaac
"Friendly staff"

Jenny Murphy

December 19, 2022

5  out of  5 rating by Jenny Murphy
"I have been a client of Andrea Walton State Farm for over a decade. I value the friendly and personal attention and care that is given to my account and know I can always count on their team to assist when needed. 😊"

William Marks, Jr.

December 2, 2022

5  out of  5 rating by William Marks, Jr.
"Andrea and her staff are always professional and courteous. I have had many Insurance Agents in the past but non like this. Every time I call with a question or concern the issue is answered quickly. Thank you Andrea, Cayla and staff. Its really refreshing to have an Agent and staff who cares."

Carolyn Bolsinger

August 16, 2022

5  out of  5 rating by Carolyn Bolsinger
"I have known Andrea for over 28 years and moved my business to her once she became an agent. I have always appreciated the kindness of her staff and their willingness to answer my questions. I know how hard Andrea works to support the community and she takes a vested interest in all of her clients."

Michelle Baca

March 17, 2022

5  out of  5 rating by Michelle Baca
"Andrea is just the friendliness agent I have ever had. Her staff is amazing and you just feel like family from the beginning. So very happy with the service!"

Courtney Black

October 15, 2021

1  out of  5 rating by Courtney Black
"Was told by Andrea herself that she would contact me back regarding my policy but never did and her agent she has working in her office Cayla did not believe I had spoke to Andrea. I had to call the office to find out that my policy was canceled instead of someone properly informing me. They are quick to run you down about a payment only. I would not recommend this agent to anyone I know personally."
Profile photo of Patrick V.

Patrick V.

October 8, 2021

5  out of  5 rating by Patrick V.
"I’ve been a long time State Farm customer and after so many other State Farm agents I’ve dealt with Andrea is the BEST in DFW! She truly wants to help and to give you the best plan! You will not be disappointed!"

Monica F

July 28, 2021

5  out of  5 rating by Monica F
"I absolutely love Andrea and her team, they helped me so much when I had to get rates when I needed to get a new car quickly a year ago. So helpful all the time and knowledgeable and patient with me since I am new to having my own car insurance. They make everything so easy and affordable. I would recommend them to everyone I know!"

Rylin Hoggatt

April 3, 2021

5  out of  5 rating by Rylin Hoggatt
"Thank you so much for your support of our community, schools, & the MHS Lady Panthers Softball program! Also, thank you for sponsoring the MHS softball Teachers of the Week!"

Burl Hoggatt

April 3, 2021

5  out of  5 rating by Burl Hoggatt
"Integrity is the word I like to use to describe Andrea Walton. She is honest and will work her tail off to handle all of your insurance needs. Andrea is also committed to community based services. She sponsors many local student endeavors. Her staff is always friendly and customer service oriented. I highly recommend Andrea for your home, life and auto insurance coverage!"

Jay Barrera

April 1, 2021

5  out of  5 rating by Jay Barrera
"We love Andrea and her staff! We’ve always had a wonderful and professional experience. They have taken amazing care of us in good situations and bad just the same. They are very cognizant of your needs as a customer and work hard to make sure they not only meet but also exceed your expectations!"

Chelsea Barrera

March 31, 2021

5  out of  5 rating by Chelsea Barrera
"Andrea Walton and team provide exceptional customer service. I would highly recommend!"

Laurie Williams

March 31, 2021

5  out of  5 rating by Laurie Williams
"Andreas office is fantastic! They helped our family when we needed it most! They made a terrible situation a lot easier and less stressful! I highly recommend her entire staff as some of the best in Ellis County!"

Carl Douglas

March 30, 2021

5  out of  5 rating by Carl Douglas
"I never thought I could love my insurance company, but Andrea and her team are amazing! Best service there is hands down."

JustinR Porterfield

March 26, 2021

5  out of  5 rating by JustinR Porterfield
"Great customer service! Long time State Farm customer Andrea and her team have taken great care of my family and I. I highly recommend her!"


March 26, 2021

5  out of  5 rating by CMH HENDRICK
"Always appreciate the great customer service!"
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kimberly brigham

October 10, 2020

5  out of  5 rating by kimberly brigham
"Most Awesome service ever!"

Jessica Orta

August 1, 2020

5  out of  5 rating by Jessica Orta
"Great people and very helpful"

Tammy Andrade

July 28, 2020

5  out of  5 rating by Tammy Andrade
"There service is great and the way they are practicing safety measures are a comfort to us and the rates are great"

Dalia Garcia

March 8, 2020

5  out of  5 rating by Dalia Garcia
"They take care of you like your family!"

Wayne Arnspiger

September 17, 2019

5  out of  5 rating by Wayne Arnspiger
"Great personal service!"

Ginger Emery

July 4, 2019

5  out of  5 rating by Ginger Emery
"Highly recommend them. Been using them for years and Cayla Porterfield always goes above and beyond for us. Always there to help us every step of the way. Always accessible when it comes down to last minute as well. Thank you for the great service you continue to provide us with. Very much appreciated."


February 20, 2019

5  out of  5 rating by Bany
"I am pleased to have Andrea Walton State Farm and team as my insurance agent. Hands down the best customer service I have received anywhere! I would definitely recommend to friends and family!"

Paul general

February 18, 2019

5  out of  5 rating by Paul general
"I've used Andrea Waltons State Farm team for years to insure my investment properties in Dallas and Houston. Insurance for Texas is a little different than here in California as the weather events are more frequent. Andrea's team is always responsive and provides cost savings ideas to consider so I can choose the right type of policy for my needs."