State Farm® Insurance Agent Andrea Walton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jan Tucker
July 24, 2026
5
out of
5
rating by Jan Tucker
"Thank you Luke for getting our Safe Drive app working for both the car and pickup. I appreciate your patience and due diligence in figuring out how to get the app to read his trips on the pickup. You, Andrea and Cayla are always there when I call or come by with a question."
We responded:
"Jan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Glenn Heights. "
Sandra Gray
July 15, 2026
5
out of
5
rating by Sandra Gray
"Luke was friendly and assisted me with my policy and questions."
We responded:
"Thanks so much for the amazing review, Sandra! We really appreciate your support here in Glenn Heights. Just reach out anytime if you need us - we’re here for you. "
Nick Burgess
July 14, 2026
5
out of
5
rating by Nick Burgess
"Every time I call, they are always friendly and helpful. I would definitely recommend them for any of your insurance needs."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Andrea Walton’s Team! We deeply appreciate your kind words here in Glenn Heights . "
Richard Claus
July 7, 2026
5
out of
5
rating by Richard Claus
"Had a good meeting with Luke!!Seems very informative and professional!"
We responded:
"Thank you Mr. Claus! Luke is professional and we have team meetings daily to be informed
of all discounts, training and market conditions -so we can all be the best for you! We are grateful to serve you for so many years and thru
life changes. -Andrea
"
Matt Lowe
July 2, 2026
1
out of
5
rating by Matt Lowe
"All excuses and no actual help. Got to Kip Fedora in waxahachie instead. They care."
We responded:
"Matt,
Thank you for your feedback. Insurance pricing is determined by many factors, and our goal is always to help customers understand their options and choose the coverage that best fits their needs. We’re sorry we couldn’t earn your continued business after many decades, and wish you the very best."
Floyd. Ken Shirk
June 30, 2026
5
out of
5
rating by Floyd. Ken Shirk
"Would like to thank Luke, especially for his help changing our auto insurance in homeowners and jewelry from our account in Missouri to our new account in Texas so they did a great job five stars for me"
We responded:
"Thank you for taking the time to leave such a great review, Floyd.. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Martha Lackey
June 23, 2026
5
out of
5
rating by Martha Lackey
"It was a pleasure working with Luke and his team at State Farm. His professionalism and time management was outstanding in reaching out to my husband and I in a timely manner. We received nothing but great customer service all the way around in setting up our home and car insurance. The process was hassle free and well communicated to both my husband and I. I highly recommend this agency and its team if you’re looking for options with insurance. I give them 10 stars for their outstanding workmanship. Thank you Andrea and your team for a pleasant experience!!"
We responded:
"Thanks so much for the amazing review, Martha, and sharing your positive experience with Luke. Its wonderful to hear how he provided amazing service, we were all doing a happy dance for your discounts and BUNDLE!! He is amazing and loved every minute with you! We are happy to be of assistance. Thank you for the glowing review!
-Andrea
(Luke, Cayla, Aryn Lynne and Jennifer)"
Lisa G
June 19, 2026
5
out of
5
rating by Lisa G
"I have my home, auto, and life insurance with Statefarm. I’ve been a proud customer of Statefarm for many years. They consistently go above and beyond to provide excellent coverage and customer service. The reps are incredibly responsive, friendly, and always put my best interests first. Shout out to Andrea, Cayla, and the entire team."
We responded:
"Thank you Lisa, for sharing your positive experience with our team! Its wonderful to hear the high level of service you have experienced and that we strive to deliver every time! We are glad to know we make your day stress free and we are always here for you!
-Andrea
(Cayla, Aryn, Luke, Jennifer & Lynne)"
C Bugg
June 18, 2026
5
out of
5
rating by C Bugg
"This office is fabulous. Always going the extra mile to help with issues or questions."
We responded:
"Thanks so much for the amazing review, C! We really appreciate your support here in Red Oak . If you ever have any questions, we are here for you!
-Andrea ( Cayla, Aryn, Luke, Jennifer, Lynne) "
Dodie Peacock
June 12, 2026
5
out of
5
rating by Dodie Peacock
"Very kind gets you what you need as in insurance."
We responded:
"Thank you so much for the 5-stars, Dodie! We appreciate your feedback and are always here for you with insurance, financial accounts and retirement reviews! We strive to be the best in Ellis County and know all our families. Feel free to reach out to us - or stop by for an ice cream sandwich!
-Andrea
(Cayla, Aryn, Luke, Jennifer, Lynne) "
Rick Martin
June 4, 2026
4
out of
5
rating by Rick Martin
"Wanted say special thanks to Andrea Walton and her team for their support during them most recent claims process. They were very nice and help full."
We responded:
"We appreciate your review, Rick. Thank you for the kind words - we are here for you. "
Karen Henderson
May 29, 2026
5
out of
5
rating by Karen Henderson
"I love state farm. I have had them for over 15 years and the staff are sweet and very helpful."
We responded:
"Karen, you are the most amazing! It is our pleasure to always serve you and the review your discounts and serve you! We are grateful for the opportunity to serve families and businesses throughout MIdlothian, Red Oak, Waxahachie and Ellis County with their auto insurance, and financial needs. Our goal is to keep it simple and about YOU!
-Andrea,
(Cayla, Luke, Aryn, Jennifer, Lynne) "
Waynetta Dennis
May 5, 2026
5
out of
5
rating by Waynetta Dennis
"Luke was very helpful."
We responded:
"Thank you for your vote of confidence! We've loved serving your family for years! It is our pleasure!!
-Andrea, Luke, Cayla, Aryn, Jennifer & Lynne"
Cona Wende
April 30, 2026
5
out of
5
rating by Cona Wende
"This is someone who helps help with you with technology and policy questions, i just spent three hours with her reviewing my whole life. She was encouraging with family, finances, claims history and retirement planning. She has taken time to be at the hospital with me and I trust her and her team. Highly recommend as one of the most real, FUN, and knowledgeable people for life. THE BEST AROUND."
We responded:
"Cona,
We are grateful to serve your family for many years. We enjoy each minute and it is our pleasure to assist you with anything your family needs! ( even when we meet at 5 am! ) :D
-Andrea
(Cayla, Aryn, Luke, Jennifer, Lynne) "
Elaina M. Sabala
April 25, 2026
5
out of
5
rating by Elaina M. Sabala
"My daughter needed a tow she was stuck in traffic and we couldn’t move her car I called and spoke to Luke and he was so helpful, I was panicking and his calm voice helped me and within maybe 15 min I had a tow truck pulling up D and W towing. The man was so understanding and was able to move my car with no more damage. I would definitely recommend This office."
We responded:
"Elaina! That is wonderful news…. We have many young drivers call us directly too!! We are here to connect you to all the resources as fast as possible when it’s your worst day. We are thankful she was safe- Luke is magical with being the BEST, a voice of calm and assurance. You can trust him!!! We are always here for you!
-Andrea
( Luke, Cayla, Aryn, Jennifer, Lynne) "
Shelley Hemphill
April 14, 2026
5
out of
5
rating by Shelley Hemphill
"Excellent customer service!"
We responded:
"Thank you for your 5 star review and compliment to the team!!! We strive to be the BEST in Ellis County and love serving your family. "
ella nandin
April 14, 2026
5
out of
5
rating by ella nandin
"Great service!"
We responded:
"Thank you Ella for years of trust built on a family relationship! We are here for you…."
Paul Emerton
April 10, 2026
5
out of
5
rating by Paul Emerton
"Thanks too Luke for all time time he spent with me, going over my account...he was very friendly and helpfull, he called me back twice and answered my questions to my satisfaction.....Thanks again Luke"
We responded:
"Thank you Paul!! Luke is proactive and thorough! We are proud to deliver personalized service - to help protect what’s most important to you!! We strive to be the best in Ellis County! Grateful you shared such accolades for Luke!!
-Andrea "
Andrea Rangel
April 10, 2026
5
out of
5
rating by Andrea Rangel
"I had a good experience with Luke always takes the time to listen and explain what I’ve asked him."
We responded:
"Thank you for your encouragement - Luke is proactive and reliable- he was looking forward to connecting with you yesterday!! We love your family and are always here for you!!
-Andrea "
Cindy Hazelton
March 22, 2026
5
out of
5
rating by Cindy Hazelton
"Had a great experience with Luke. He was able to help us compare insurance coverage. He was knowledgeable and very personable proving a really warm experience. We are considering a change to Andrea Walton State Farm for our insurance coverage. I really like the hometown feel with top notch agents who make me feel secure in my decision."
We responded:
"Thank you for sharing Luke’s praise!!! He is proactive and helpful in person and by video!! He takes great care and is the Best Around!!!! Grateful for you trusting us—we’re always here when you need us.
-Andrea "
Pam W
March 20, 2026
5
out of
5
rating by Pam W
"If you want an agent that is efficient and thoughtful who also provides a professional and friendly customer service experience, then Andrea Walton and her staff is what you're looking for. I have been a satisfied client for over 20 years. Thanks Andrea for all you do!"
We responded:
"We are super grateful for all our customers, but when we get to love on you for 20 years- it is our greatest gift! Thank you for sharing with the rest of Ellis County the best experience!
-Andrea"
Jaxon Holder
March 13, 2026
5
out of
5
rating by Jaxon Holder
"Very appreciative of how devoted Andrea's team is to serving its customers! They go out of their way to make sure we are taken care of. Not only for our insurance, but for protecting our family!! I've never heard of an agent that would be willing to meet early in the mornings, late evenings, or even weekends to accommodate my schedule until I met Andrea!!! Everyone needs a state farm agent like her!!"
We responded:
"Thank you for sharing your confidence in us!!♥️"
Diana Smith
March 2, 2026
5
out of
5
rating by Diana Smith
"We have been with Andrea Walton for about 8 years now and she insures our home, cars, and business. My agent is Cayla and she is awesome and very knowledgeable. In the event there is something she is not positive about, she does her due diligence to find out, and I appreciate that. Their office is always open for face to face meetings when needed, and they are always trying to save me money when they can. I recommend Andrea's team 10 out of 10!"
We responded:
"Diana,
Thank you so much for sharing this! When people search for the best insurance agent in Red Oak, they’re really looking for a team that listens and takes care of them. Cayla cares deeply, and loves serving your family and business- we want to support your business planning and growth!! I’m grateful to work alongside a her - she is incredible and this feedback means a lot!!
-Andrea "
Eduardo Lopez
February 24, 2026
5
out of
5
rating by Eduardo Lopez
"My experience with Andrea Walton State Farm has been pleasing. Questions and concerns that I've had have been addressed in timely manner and I am thankful of their service!"
We responded:
"We strive to be the best in Ellis County with early hours, late hours and always here to meet for hot chocolate or coffee! We are grateful for your family and the positive feedback for the team! Thank you Eddie - we are always here for you in person, by text, email or chat!
-Andrea
(Cayla, Aryn, Lynne, Jennifer, Luke)"
Kevin Roberts
February 21, 2026
5
out of
5
rating by Kevin Roberts
"They do everything they can to help. It’s like
talking to family when I have a issue."
We responded:
"Kevin - you ARE family, we always are here for you and the other, more significant Andrea! Andreas stick together! :D
-Andrea, Cayla, Aryn, Luke, Jennifer, Lynne"