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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Mitchell

Michael Mitchell

August 17, 2025

5  out of  5
rating by Michael Mitchell
"I moved from Seattle, WA to Dallas, TX the beginning of March 2024. I had state farm in WA and found Andrea firm here in Texas they are truly genuine people who will go out of their way to take care of you. They treat you like family not a number very honest people."
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Clifford Patterson

August 14, 2025

5  out of  5
rating by Clifford Patterson
"These agents are first class. They really make one feel very comfortable and their knowledge is first class."
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Daniel Plata

August 8, 2025

5  out of  5
rating by Daniel Plata
"Andrea and her team are awesome. When other insurers didn't come through, Andrea and her team did. Highly recommend."
We responded:
"Daniel, we are so grateful for your compliment! We LOVE serving your family near and across the pond! You make it easy and we are always here for you! -Andrea (Cayla, Lynne, Jennifer, Nia, Aryn, Jane and Lisa)"
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Gregg O

August 1, 2025

5  out of  5
rating by Gregg O
"The Walton agency always takes good care of me and Cayla is an absolute dream to work with."
We responded:
"Greg - thank YOU for the kind words! Cayla is genuinely serving from the heart! She makes it simple and we always train to help us all be our BEST for you! thank you again! Andrea (Cayla, Aryn, Jane, Nia, Lisa, Jennfer and Lynne!)"
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Susan S.

July 28, 2025

5  out of  5
rating by Susan S.
"Would highly recommend this agency. I have been a State Farm customer for over 30 years in several states and found this agency to go over and above to help service my many policies. Recently had a situation with a young driver having several accidents. They took the time to go through my policies and find the best solution and least expensive rate for my son. They worked around my busy schedule to meet with me and make a stressful situation less stressful. There are so many companies and agents to choose from in Texas. This is an agency that cares."
We responded:
"Susan, we are always here for you. Options and discounts are very important to your pocketbook, but also the protection of your young drivers. Thank you for an amazing compliment, we are honored to serve your family knowing how much you care and serve the community! Thank YOU! -Andrea (Cayla, Aryn, Jane, Jennifer, Lynee, Nia and Lisa)"
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Sue Ann Bess

July 27, 2025

5  out of  5
rating by Sue Ann Bess
"State Farm=for the people they serve. They are the Best!!!"
We responded:
"Sue Ann - YOU make it so easy to serve you! Thank you for the compliment, and shout out to our team - they care and make it personal! Thank you! Andrea (Cayla, Jennifer, Lynne, Aryn, Jane & Lisa)"
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Monquice Hogg

July 25, 2025

5  out of  5
rating by Monquice Hogg
"I have been doing business with this location for many years and somehow their customer service gets better every time. I am kept well informed on all changes and I am really looking forward to this new system I’ve been hearing so much about from this branch."
We responded:
"Thank YOU for the encouragement and compliment! You ask the best questions, and make it a great day for us when we get to connect with you! Drive Safe!! -Andrea (Cayla, Jennifer, Lynne, Aryn, Jane & Lisa)"
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Travis McCasland

July 22, 2025

5  out of  5
rating by Travis McCasland
"Jane and Cayla were so helpful getting my wife and I set up with a new car insurance policy with really good coverage at an extremely good monthly rate!"
We responded:
"We are so happy to hear the good news and they both were super excited to celebrate all your discounts!! Thank you! -Andrea "
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Tiffany Kaptchinskie

July 15, 2025

5  out of  5
rating by Tiffany Kaptchinskie
"They are very respectful, helpful, and will do whatever they can to make the insurance at a affordable price."
We responded:
"Tiffany - we are grateful for your sweet words and we try to keep it simple, because we know how busy you are! Thank YOU, Andrea (Cayla, Nia, Jane, Aryn, Jennifer, Lynne and Lisa)"
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George Hollenback

July 10, 2025

5  out of  5
rating by George Hollenback
"Thank you I appreciate your professionalism also coming out of your office knowing a lot more and answered my questions I have and will highly recommend you"
We responded:
"George, We are so happy to have you as part of our family! We LOVE you start your day early with us! We are grateful for your friend that sent you our way, we will always be here for you and share honest feedback! -Andrea (Cayla, Aryn, Nia, Jane, Jennifer, Lynne, Lisa )"
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kathy Dawson

July 8, 2025

5  out of  5
rating by kathy Dawson
"This office is always very patient and sure to answer all my questions. Cayla has been extremely helpful in managing all of our policies. Thank you!"
We responded:
"Thank YOU for such kinds words! It means so much, knowing how you serve from your heart!!! Cayla is truly amazing, we always review your account, to keep your goals as our top priority! - Andrea ( Cayla, Aryn, Jennifer, Lynne, Jane & Lisa ) "
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gerald hamilton

July 2, 2025

5  out of  5
rating by gerald hamilton
"This State Farm office has some the most knowledgeable and experienced people I have ever met. When it comes to deciding on an insurance policy, they definitely lead you in the right direction."
We responded:
"Thank you Mr. Hamilton - we appreciate your kind words! We are grateful for your trust and we are here for you! -Andrea (Cayla, Aryn, Nia, Jane, Jennifer, & Lynne)"
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Lucy Lemarr

June 17, 2025

5  out of  5
rating by Lucy Lemarr
"What a joy to do business with Andrea Walton and her team at State Farm Insurance. Everyone was so nice and professional."
We responded:
"Lucy! We appreciate your encouraging feedback- we work hard for you and LOVE serving your family to connect ALL your discounts. Your trust is important to us. -Andrea ( Cayla, Aryn, Nia, Jane, Jennifer, Lynne) "
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Dana Fuller

June 11, 2025

5  out of  5
rating by Dana Fuller
"Such wonderful customer service. Cayla is so quick to get answers to any questions you have and is so kind. It is such a pleasure to have found Andrea Walton and her team. Keep up the great work."
We responded:
"Thank you Dana! Cayla is dedicated and has incredible super powers. She sure enjoys you, and we ALL are grateful for your kind words! -Andrea (Cayla, Aryn, Jennifer, Nia, Jane, Lynne & Star) "
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Kenya Gaskin

May 16, 2025

5  out of  5
rating by Kenya Gaskin
"I love their professionalism, and energy. I highly recommend this company. They are easy to find and provide prompt service."
We responded:
"Thank you, thank you for such kind words! We share your same energy and love that you pick us! We are always here for you! -Andrea (Cayla, Aryn, Lynne, Jennifer, Star, Nia & Jane)"
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Jessica Jacobsen

May 8, 2025

5  out of  5
rating by Jessica Jacobsen
"Thank you to Ms. Walton for all she does to support our Midlothian teachers - your Teacher Appreciation donation towards a meal for Heritage HS staff was very much appreciated!"
We responded:
"Thank you Jessica- we are always happy to support Heritage High School teachers! They are amazing supporting students! Thank you for being the extra special volunteer coordinator for their benefit! -Andrea (Cayla, Aryn, Jennifer, Lynne, Nia, Star & Jane)"
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Lee Gray

May 6, 2025

5  out of  5
rating by Lee Gray
"Cayla was very helpful with getting me setup with my home and auto insurance. She had a great attitude and is very knowledgeable! I would definitely recommend State Farm!"
We responded:
"Lee, We love hearing that your experience was smooth and easy - that exactly how we like it! We are grateful you are part of our State Farm Family! Cayla is exceptional and takes great care with each customer! We are always here for you! -Andrea (Cayla, Aryn, Nia, Star, Jennifer, Lynne and Jane) "
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PD

April 29, 2025

5  out of  5
rating by PD
"Andrea and her staff are wonderful. Whenever I need assistance, they are professional, knowledgeable, and courteous."
We responded:
"Phyllis, You make our day brighter EVERY time we get to speak with you, or when you stop by! Thank you for the kind words, we are always here for you. -Andrea (Cayla, Jennifer, Aryn, Lynne, Nia & Star) "
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Janice Walker

April 23, 2025

5  out of  5
rating by Janice Walker
"Great insurance agent! Always available to answer my questions. Always goes above and beyond to support community schools and activities. Great asset to our community!"
We responded:
"Thank you Janice! We are grateful to have a long lasting relationship and so happy to see your family grow! We are always here for you, and appreciate your kind words! - Andrea & ( Cayla, Aryn, Nia, Jennifer, Lynne, Star) "
Profile photo of Tarek Enchassi

Tarek Enchassi

April 7, 2025

5  out of  5
rating by Tarek Enchassi
"The best state farm agent in united states Been costumer with them since 15 years Always the best, and the best costumer service ever. Thank you Andrea. Thank you Cayla"
We responded:
"Thank you for taking the time to leave us a review, and for your phenomenal endorsement! You are the best part of State Farm - our entire team enjoys working with you, we are always here for you! "
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Ronnie Tucker

April 4, 2025

5  out of  5
rating by Ronnie Tucker
"Always helpful with any questions. Nia and Aryn helped my wife when updating our autopay coverage to another card."
We responded:
"Ronnie, we love serving your family and your family is special to us! Thank you for the kind words!! Nia & Aryn are amazing and always here for you!!!"
Profile photo of Trina Lynn

Trina Lynn

March 25, 2025

5  out of  5
rating by Trina Lynn
"I have been doing business at this office for 10 years now. The office staff is so friendly and helpful. Always there when I need them. Excellent at making everything so convenient and simple. Just love these ladies here. I highly recommend Andrea Walton's team. - Trina A."
We responded:
"Thank you Trina! We enjoy the sweet notes you leave for us on your monthly payments - you are a light!!! We are always here for you!! -Andrea "
Profile photo of Mike McK

Mike McK

March 25, 2025

5  out of  5
rating by Mike McK
"I’ve had a great experience working with Andrea and her team. They’re responsive, helpful, and always take the time to explain things clearly. I feel confident knowing they’ve got mine and my families back."
We responded:
"We always have your back Mike! You make it easy and we love celebrating your accomplishments! - Andrea"
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Kelley Otto

December 20, 2024

5  out of  5
rating by Kelley Otto
"Excellent Agent and wonderful helpful staff."
We responded:
"Thank you Kelley! Our team loves serving you, we always are looking for your discounts and consider you part of our family!!♥️"
Profile photo of Jim Bob Green

Jim Bob Green

October 30, 2024

5  out of  5
rating by Jim Bob Green
"Andrea Walton is the best insurance agent I have ever worked with in my 59 years. I needed to make adjustments recently to reduce my coverage to save money because of paying for my daughters college (saving every penny we can find). Andrea took time to sit with me and find ways to reduce coverage without putting us at too much risk. Not once did she try to upsell me. She was totally conscious of the situation were are in and genuinely worked to help us. Then she followed up to make sure State Farm applied all of the changes. Outstanding service!"
We responded:
"WOW! Thank you Jimbo! We love serving your family and are always here for you! We pride ourselves in listening, and placing your needs first- continuously growing our superpowers!"