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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tarek Enchassi

Tarek Enchassi

April 7, 2025

5  out of  5
rating by Tarek Enchassi
"The best state farm agent in united states Been costumer with them since 15 years Always the best, and the best costumer service ever. Thank you Andrea. Thank you Cayla"
We responded:
"Thank you for taking the time to leave us a review, and for your phenomenal endorsement! You are the best part of State Farm - our entire team enjoys working with you, we are always here for you! "
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Ronnie Tucker

April 4, 2025

5  out of  5
rating by Ronnie Tucker
"Always helpful with any questions. Nia and Aryn helped my wife when updating our autopay coverage to another card."
We responded:
"Ronnie, we love serving your family and your family is special to us! Thank you for the kind words!! Nia & Aryn are amazing and always here for you!!!"
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Trina Lynn

March 25, 2025

5  out of  5
rating by Trina Lynn
"I have been doing business at this office for 10 years now. The office staff is so friendly and helpful. Always there when I need them. Excellent at making everything so convenient and simple. Just love these ladies here. I highly recommend Andrea Walton's team. - Trina A."
We responded:
"Thank you Trina! We enjoy the sweet notes you leave for us on your monthly payments - you are a light!!! We are always here for you!! -Andrea "
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Mike McK

March 25, 2025

5  out of  5
rating by Mike McK
"I’ve had a great experience working with Andrea and her team. They’re responsive, helpful, and always take the time to explain things clearly. I feel confident knowing they’ve got mine and my families back."
We responded:
"We always have your back Mike! You make it easy and we love celebrating your accomplishments! - Andrea"
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Kelley Otto

December 20, 2024

5  out of  5
rating by Kelley Otto
"Excellent Agent and wonderful helpful staff."
We responded:
"Thank you Kelley! Our team loves serving you, we always are looking for your discounts and consider you part of our family!!♥️"
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Jim Bob Green

October 30, 2024

5  out of  5
rating by Jim Bob Green
"Andrea Walton is the best insurance agent I have ever worked with in my 59 years. I needed to make adjustments recently to reduce my coverage to save money because of paying for my daughters college (saving every penny we can find). Andrea took time to sit with me and find ways to reduce coverage without putting us at too much risk. Not once did she try to upsell me. She was totally conscious of the situation were are in and genuinely worked to help us. Then she followed up to make sure State Farm applied all of the changes. Outstanding service!"
We responded:
"WOW! Thank you Jimbo! We love serving your family and are always here for you! We pride ourselves in listening, and placing your needs first- continuously growing our superpowers!"
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Caleb Gerik

October 26, 2024

5  out of  5
rating by Caleb Gerik
"You’re such an amazing supporter for midlothian tennis! Thank you so much!"
We responded:
"Caleb, we love supporting students and teachers - pay it forward!!♥️"
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Mitchell Burnett

October 22, 2024

5  out of  5
rating by Mitchell Burnett
"As my local State Farm insurance agent Andrea and team have answered every question I had and helped me find the best solution for my home and auto insurance needs. They were professional, personable and thorough. There is a big difference in how they recognize me and my family as community members and not just an account. I highly recommend them! Absolutely Superb!"
We responded:
"Our team is honored to serve you and your family!! "
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Bronson Aldrich

October 22, 2024

5  out of  5
rating by Bronson Aldrich
"Your constant support for Midlothian tennis is amazing! Thank you!"
We responded:
"We are grateful to be a small part of the amazing success & spirit you bring to the entire community! "
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The Phillips Sisters

October 21, 2024

5  out of  5
rating by The Phillips Sisters
"Thank you Andrea for continuing to support MHS tennis!!"
We responded:
"You are very welcome! We are PROUD of your commitment and hard work!"
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Gwen Robinson

October 21, 2024

5  out of  5
rating by Gwen Robinson
"Thank you for being such a huge supporter of Midlothian Tennis! Andrea is the best!"
We responded:
"Gwen, we LOVE seeing students thrive and grow in leadership! Tennis with Coach Sam is a great example!! Thank you for including Andrea Walton State Farm. "
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Karmen Timms

October 15, 2024

5  out of  5
rating by Karmen Timms
"Super informative!"
We responded:
"Thank you!! Enjoyed meeting you. "
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Daniel Perez

October 15, 2024

5  out of  5
rating by Daniel Perez
"Taught me some great tips of safe driving."
We responded:
"You taught me a thing or two!!! Stay safe on the road!!"
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Jay

October 15, 2024

5  out of  5
rating by Jay
"Thank you for teaching us about safe driving"
We responded:
"You were so attentive! Drive safe and always buckle up!!"
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Santiago HernandezPS4

October 14, 2024

5  out of  5
rating by Santiago HernandezPS4
"Good at teaching us to not be distracted while driving."
We responded:
"You bet- your safety matters! You are going to be a great driver! "
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Brailey

October 14, 2024

5  out of  5
rating by Brailey
"Thanks for teaching a day of my driving class"
We responded:
"You are welcome! Always buckle up!!"
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Gracey Garcia

October 14, 2024

5  out of  5
rating by Gracey Garcia
"Thx for teaching us about safety"
We responded:
"Tracey, you are very welcome- y’all had great questions! "
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Morning Dew Media

October 6, 2024

5  out of  5
rating by Morning Dew Media
"Andrea Walton and her team at State Farm definitely make you feel like the center of their universe. They always answer the telephone (or texts), are personable, listen well, are highy responsive, and timely. We have been customers for well over a decade as they insure our home, RV, autos, and motorcycle. I realize insurance rates in Texas have increased from all companies, but you do not want to chance your assets trying to save a few dollars. When Snow Storm Uri hit in 2021, we were in "the best" hands! Andrea is a Veteran, and she operates a well-oiled company and has a diverse office staff. A one stop shop for all of your insurance needs! The (Ernest)Debbie Walker Family"
We responded:
"Thank you for the glowing review! We are grateful for YOU, your service to the community and to celebrate all the milestones with your family! "
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William Hayward

October 1, 2024

5  out of  5
rating by William Hayward
"I want to commend Andrea and her Team for their outstanding service and quite frankly, for putting up with me. Being a former SF employee and team member, I have a lot of "old" knowledge on how policies are supposed to work. Recently I had a issue with one of my Auto Policies which required extensive Underwriting action. Andrea and her team were on top of it and before I even entered her office, all required signature forms and ID's were sitting on her table waiting for me! She also took the time to explain the differences on State to State transfers and the various changes SF has made since my departure from the company. State Farms motto "Like a Good Neighbor, State Farm is There" definitely applies to this office! Keep up the great work and thank you!"
We responded:
"We enjoy ALL the ALASKA stories we can get in this Texas heat! It is our pleasure. We know everything moves at warp speed in life these days- we are always training and running fast so you don't have to. Our team works hard and is grateful for your kind words! -Andrea"
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James

October 1, 2024

5  out of  5
rating by James
"Very nice agent , explained things well and. Best of all saved us some monet"
We responded:
"Thank you James! It is our pleasure to serve your family! We are always here for you."
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Marshay Marshall

September 18, 2024

5  out of  5
rating by Marshay Marshall
"I'm incredibly grateful to be working with a team that goes above and beyond for their clients. First, I want to acknowledge Marcie, who guided me through every step of getting my documents submitted to the office. She made sure to follow up with calls, leave messages, and ensure I was treated with the utmost professionalism. She was determined to get the job done, and even now that everything is complete, she's still making sure my policy is exactly how I want it, answering any questions I have along the way. Additionally, Andrea Walton has been fantastic. She is not only personable but a great listener. When we met, she took the time to discuss bundling options and other strategies to help me save. I’m genuinely pleased I made the switch to State Farm."
We responded:
"Shay, Thank you so much for your wonderful review! I'm glad to hear that Marcie provided you with such dedicated and professional service. Her commitment to YOU is sincere. We strive for excellence always. I'm also happy that our discussion on bundling options and strategies to save was helpful to you. We are happy to have you within our State Farm family, great to know that you feel confident in your decision to switch to State Farm. We are here for you as you build your business and support you as an entrepreneur ! - Andrea Walton - State Farm Insurance Agent, Red Oak, TX"
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Melissa Bristow

September 15, 2024

5  out of  5
rating by Melissa Bristow
"I can’t thank Andrea Walton and her staff of professionals enough for the excellent service they have provided my parents with home owner’s, auto and liability insurance for many years. This past year my parents transitioned from their large home to senior living and their insurance needs changed. Andrea Walton’s staff has been invaluable in helping adjusting coverage, processing payments and being generally helpful in a time of transition for our family. Their professionalism, support and kindness made a challenging time much easier for us all!"
We responded:
"We LOVE serving you and your parents. We are grateful for their kindness, and their friendship over the years. It is truly our pleasure. ♥️"
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Rich Marshall

August 26, 2024

1  out of  5
rating by Rich Marshall
"They sent me a letter offering to give me a quote and possibly save me money. I hand delivered the declaration page from my current provider and never heard back. Terrible way to treat anyone"
We responded:
"Hi Rich! Your original review had no comments…:now that it is updated, I understand your frustration, however my team has interacted with you In January, and in July. They completed your request and did reach out to you. I apologize they missed you. If you would like to call us or set a time to visit we are happy to help you look at all your discounts. We hope our early hours, would allow a time that is convenient for you! ♥️"
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Yolanda Autry

August 22, 2024

5  out of  5
rating by Yolanda Autry
"I was referred to Andrea Walton agency by a friend of mine, after deciding to leave another State Farm agency. I was experiencing so much and needed some right now help. Andrea and her team welcomed and invited me into the family. They listen to my concerns and shared resolutions while showing empathy. Andrea didn't treat me like a brand new client she rolled up her sleeves and fought for me as if I had been with her for years. Andrea and her team has shown me a different side of State Farm and for that I'm forever grateful."
We responded:
"Yolanda, thank you for sharing your experience. You are forever part of our family and we are grateful for you. We are the REAL DEAL - we can't promise any outcomes, however we promise to work hard for you and share the straight facts. My team loves you too! -Andrea - Andrea "
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Mattie Grandstaff

August 19, 2024

5  out of  5
rating by Mattie Grandstaff
"Being in my early thirties and within a many a pivot in my life, having a small team behind me who covers my basis for basic insurance is incredible. Having employees who keep in contact with you via text and call is great, and being so close to where I live, if there is a form that needs to be signed or a question that needs to be answered, I’ll be quickly taken care of and sent on my way with an ice cream sandwich. These days, a monthly payment isn’t just coverage for your car. It has to also encompass human empathy. Andrea Walton and her staff understand that we’re all trying to survive. I feel like I can trust everyone there just due to the fact that they trust their customers. Thank you for taking care of me for quite some time now!"
We responded:
"It was great to see you last week, we sincerely appreciate your kindness and the time you took to discuss in person something as important as your coverage and discounts! We are grateful for you! "