State Farm® Insurance Agent Andrea Walton

"Andrea Walton is the best insurance agent I have ever worked with in my 59 years. I needed to make adjustments recently to reduce my coverage to save money because of paying for my daughters college (saving every penny we can find). Andrea took time to sit with me and find ways to reduce coverage without putting us at too much risk. Not once did she try to upsell me. She was totally conscious of the situation were are in and genuinely worked to help us. Then she followed up to make sure State Farm applied all of the changes. Outstanding service!"

"You’re such an amazing supporter for midlothian tennis! Thank you so much!"

"As my local State Farm insurance agent Andrea and team have answered every question I had and helped me find the best solution for my home and auto insurance needs. They were professional, personable and thorough. There is a big difference in how they recognize me and my family as community members and not just an account. I highly recommend them! Absolutely Superb!"

"Your constant support for Midlothian tennis is amazing! Thank you!"

"Thank you Andrea for continuing to support MHS tennis!!"

"Thank you for being such a huge supporter of Midlothian Tennis! Andrea is the best!"

"Super informative!"

"Taught me some great tips of safe driving."

"Thank you for teaching us about safe driving"

"Good at teaching us to not be distracted while driving."

"Thanks for teaching a day of my driving class"

"Thx for teaching us about safety"

"Andrea Walton and her team at State Farm definitely make you feel like the center of their universe. They always answer the telephone (or texts), are personable, listen well, are highy responsive, and timely. We have been customers for well over a decade as they insure our home, RV, autos, and motorcycle. I realize insurance rates in Texas have increased from all companies, but you do not want to chance your assets trying to save a few dollars. When Snow Storm Uri hit in 2021, we were in "the best" hands! Andrea is a Veteran, and she operates a well-oiled company and has a diverse office staff. A one stop shop for all of your insurance needs! The (Ernest)Debbie Walker Family"

"I want to commend Andrea and her Team for their outstanding service and quite frankly, for putting up with me. Being a former SF employee and team member, I have a lot of "old" knowledge on how policies are supposed to work. Recently I had a issue with one of my Auto Policies which required extensive Underwriting action. Andrea and her team were on top of it and before I even entered her office, all required signature forms and ID's were sitting on her table waiting for me! She also took the time to explain the differences on State to State transfers and the various changes SF has made since my departure from the company. State Farms motto "Like a Good Neighbor, State Farm is There" definitely applies to this office! Keep up the great work and thank you!"

"Very nice agent , explained things well and. Best of all saved us some monet"

"I'm incredibly grateful to be working with a team that goes above and beyond for their clients. First, I want to acknowledge Marcie, who guided me through every step of getting my documents submitted to the office. She made sure to follow up with calls, leave messages, and ensure I was treated with the utmost professionalism. She was determined to get the job done, and even now that everything is complete, she's still making sure my policy is exactly how I want it, answering any questions I have along the way. Additionally, Andrea Walton has been fantastic. She is not only personable but a great listener. When we met, she took the time to discuss bundling options and other strategies to help me save. I’m genuinely pleased I made the switch to State Farm."

"I can’t thank Andrea Walton and her staff of professionals enough for the excellent service they have provided my parents with home owner’s, auto and liability insurance for many years. This past year my parents transitioned from their large home to senior living and their insurance needs changed. Andrea Walton’s staff has been invaluable in helping adjusting coverage, processing payments and being generally helpful in a time of transition for our family. Their professionalism, support and kindness made a challenging time much easier for us all!"

"They sent me a letter offering to give me a quote and possibly save me money. I hand delivered the declaration page from my current provider and never heard back. Terrible way to treat anyone"

"I was referred to Andrea Walton agency by a friend of mine, after deciding to leave another State Farm agency. I was experiencing so much and needed some right now help. Andrea and her team welcomed and invited me into the family. They listen to my concerns and shared resolutions while showing empathy. Andrea didn't treat me like a brand new client she rolled up her sleeves and fought for me as if I had been with her for years. Andrea and her team has shown me a different side of State Farm and for that I'm forever grateful."

"Being in my early thirties and within a many a pivot in my life, having a small team behind me who covers my basis for basic insurance is incredible. Having employees who keep in contact with you via text and call is great, and being so close to where I live, if there is a form that needs to be signed or a question that needs to be answered, I’ll be quickly taken care of and sent on my way with an ice cream sandwich. These days, a monthly payment isn’t just coverage for your car. It has to also encompass human empathy. Andrea Walton and her staff understand that we’re all trying to survive. I feel like I can trust everyone there just due to the fact that they trust their customers. Thank you for taking care of me for quite some time now!"

"Absolutely the best Customer Service I have ever received from an insurance agency! I was with another insurance company for 22 years and could not get a lower rate. When I switched insurance companies, the team at Andrea Walton State Farm were able to help me cut my Auto and Home insurance bills in half!!!"

"Staff and customer support is AWESOME! I am not one to give reviews so this really means something. I was a 25 year client to another insurance company. I won't go into details but it was time to change. After shopping around I was lucky enough to find Andrea Walton - State Farm. The transition over to State Farm was easy. We all have unique situations, and what sets these guys apart from all the others is they listen to you and create the unique coverage you need. You're not just another number getting the default "cookie cutter" package everyone else gets. I had some detailed questions that couldn't be answered while on the phone but I got a prompt call back with a detailed response. You can't beat old school customer support. Shout out to Jen my account manager. I have be covered 5 months as I write the post. Signed by Chad - Happy customer - (real person not a bot) :)"

"I went to 3/18/24 Monday to add another vehicle to my policy, there was no one at the reception they saw me walk in and no one offered them self to ask if I needed something. So I stand there for a while then I sat down to see if they come out and greet me or ask if I needed something but no one did, all I received was stares it made me feel very uncomfortable. So I was there for 25 minutes no one helps me so I left and no one even bothered to see why I left. I felt very discriminated all the stares made me very uncomfortable and not one person asked if been helped or need help. If would give them a zero starts I would."

"Jen Rollins was such a great help. She helped me know what my finance company mandated for coverage I needed for my car."

"Myself being a person that doesn't like changing I had to after years of being with another insurance provider.But the staff at Andrea Walton State Farm was so nice and friendly and helpful thank you Cayla you was so helpful and nice thank you for your professional guidance."