State Farm® Insurance Agent Andrea Walton

"Andrea Walton and her team at State Farm definitely make you feel like the center of their universe. They always answer the telephone (or texts), are personable, listen well, are highy responsive, and timely. We have been customers for well over a decade as they insure our home, RV, autos, and motorcycle. I realize insurance rates in Texas have increased from all companies, but you do not want to chance your assets trying to save a few dollars. When Snow Storm Uri hit in 2021, we were in "the best" hands! Andrea is a Veteran, and she operates a well-oiled company and has a diverse office staff. A one stop shop for all of your insurance needs! The (Ernest)Debbie Walker Family"

"I want to commend Andrea and her Team for their outstanding service and quite frankly, for putting up with me. Being a former SF employee and team member, I have a lot of "old" knowledge on how policies are supposed to work. Recently I had a issue with one of my Auto Policies which required extensive Underwriting action. Andrea and her team were on top of it and before I even entered her office, all required signature forms and ID's were sitting on her table waiting for me! She also took the time to explain the differences on State to State transfers and the various changes SF has made since my departure from the company. State Farms motto "Like a Good Neighbor, State Farm is There" definitely applies to this office! Keep up the great work and thank you!"

"Very nice agent , explained things well and. Best of all saved us some monet"

"I'm incredibly grateful to be working with a team that goes above and beyond for their clients. First, I want to acknowledge Marcie, who guided me through every step of getting my documents submitted to the office. She made sure to follow up with calls, leave messages, and ensure I was treated with the utmost professionalism. She was determined to get the job done, and even now that everything is complete, she's still making sure my policy is exactly how I want it, answering any questions I have along the way. Additionally, Andrea Walton has been fantastic. She is not only personable but a great listener. When we met, she took the time to discuss bundling options and other strategies to help me save. I’m genuinely pleased I made the switch to State Farm."

"I can’t thank Andrea Walton and her staff of professionals enough for the excellent service they have provided my parents with home owner’s, auto and liability insurance for many years. This past year my parents transitioned from their large home to senior living and their insurance needs changed. Andrea Walton’s staff has been invaluable in helping adjusting coverage, processing payments and being generally helpful in a time of transition for our family. Their professionalism, support and kindness made a challenging time much easier for us all!"

"They sent me a letter offering to give me a quote and possibly save me money. I hand delivered the declaration page from my current provider and never heard back. Terrible way to treat anyone"

"I was referred to Andrea Walton agency by a friend of mine, after deciding to leave another State Farm agency. I was experiencing so much and needed some right now help. Andrea and her team welcomed and invited me into the family. They listen to my concerns and shared resolutions while showing empathy. Andrea didn't treat me like a brand new client she rolled up her sleeves and fought for me as if I had been with her for years. Andrea and her team has shown me a different side of State Farm and for that I'm forever grateful."

"Being in my early thirties and within a many a pivot in my life, having a small team behind me who covers my basis for basic insurance is incredible. Having employees who keep in contact with you via text and call is great, and being so close to where I live, if there is a form that needs to be signed or a question that needs to be answered, I’ll be quickly taken care of and sent on my way with an ice cream sandwich. These days, a monthly payment isn’t just coverage for your car. It has to also encompass human empathy. Andrea Walton and her staff understand that we’re all trying to survive. I feel like I can trust everyone there just due to the fact that they trust their customers. Thank you for taking care of me for quite some time now!"

"Absolutely the best Customer Service I have ever received from an insurance agency! I was with another insurance company for 22 years and could not get a lower rate. When I switched insurance companies, the team at Andrea Walton State Farm were able to help me cut my Auto and Home insurance bills in half!!!"

"Staff and customer support is AWESOME! I am not one to give reviews so this really means something. I was a 25 year client to another insurance company. I won't go into details but it was time to change. After shopping around I was lucky enough to find Andrea Walton - State Farm. The transition over to State Farm was easy. We all have unique situations, and what sets these guys apart from all the others is they listen to you and create the unique coverage you need. You're not just another number getting the default "cookie cutter" package everyone else gets. I had some detailed questions that couldn't be answered while on the phone but I got a prompt call back with a detailed response. You can't beat old school customer support. Shout out to Jen my account manager. I have be covered 5 months as I write the post. Signed by Chad - Happy customer - (real person not a bot) :)"

"I went to 3/18/24 Monday to add another vehicle to my policy, there was no one at the reception they saw me walk in and no one offered them self to ask if I needed something. So I stand there for a while then I sat down to see if they come out and greet me or ask if I needed something but no one did, all I received was stares it made me feel very uncomfortable. So I was there for 25 minutes no one helps me so I left and no one even bothered to see why I left. I felt very discriminated all the stares made me very uncomfortable and not one person asked if been helped or need help. If would give them a zero starts I would."

"Jen Rollins was such a great help. She helped me know what my finance company mandated for coverage I needed for my car."

"Myself being a person that doesn't like changing I had to after years of being with another insurance provider.But the staff at Andrea Walton State Farm was so nice and friendly and helpful thank you Cayla you was so helpful and nice thank you for your professional guidance."

"Cayla was great and help me a lot with my questions"

"I have been with Andrea W and State Farm for years. I've never had a bad experience and all of my needs have been met. Andrea even went above and beyond to explain details of my insurance policies. I will always be a State Farm customer."

"We have carried our insurance with Andrea for many years and have had nothing but great experiences no matter the situation. She has always been professional, patient and understanding. I would highly recommend Andrea to anyone who is looking, needing or would just like an agent who will walk with you through any issues."

"Andrea Walton and her staff demonstrate outstanding and friendly customer service! They are always looking for ways to save customers money while providing outstanding insurance protection. Honesty and integrity is what you get from Andrea Walton with every interaction! We are pleased and proud to say that she has been our State Farm agent for many many years!"

"Andrea Walton is much more than just a State Farm agent, she is a very good person at heart. I have been with Andrea Walton State Farm for more than 10 years with both Home and Auto and she and her staff have done an amazing job with response times, information and representation with the claims I have had. The piece of mind I have in this agent to represent me and my family is something impossible to calculate monetarily. I have referred her many times and I don't know a single person whom ever was disappointed in the amount of work and effort she delivers. I could not recommend anyone more highly."

"Andrea is the best. Her office has the best customer service. She met with us on a Saturday so that we didn’t have to miss work. I highly recommend her."

"Andrea and her team genuinely care about their customers! They go above and beyond to make you feel like a part of their State Farm Family!"

"Andrea and her team are awesome! They are very thorough and knowledgeable about their products, especially life insurance. I am very happy that there are still professional insurance agents around willing to listen and actually help! Thank YOU!"

"Love my agent and staff. They're open on Saturdays and that makes life much easier. They are always so kind and ready to help. They really are the Good Neighbors."

"After being with Allstate for decades we moved all our policies to Andrea Waltons State Farm Agency. Outstanding support, expertise and service coupled with competitive pricing sealed the deal for us. Thank you to Andrea and her entire team!!"

"Enjoyed our conversation today. I'll call to set an appointment for a quote on my house & car."

"Andrea is great to work with and is very knowledgeable. She always watches out for my best interest. I recommend her."